The proliferation of various care services in most developed countries has led to a pressing demand for formal carers (such as paid workers, nurses and health professionals) and, in particular, informal carers (notably family members) who are nowadays the backbone of long-term care systems in most European countries and beyond. The informal carers role is very challenging, given that they have to deal with a variety of symptoms, treatments and care services, which span a wide range of illnesses, diseases, chronic conditions and health problems. Specifically, informal carers need to be able to understand the various conditions of elderly, patients and vulnerable individuals, while also possessing the knowledge and skills required to provide them support. At the same time informal carers are in need of psychological support in order to be able to cope with the psychological challenges of their role (i.e. the so called emotional labour) and perform their tasks in a sustainable way. EU and national long-term care policies acknowledge the role of informal carers and in several cases provide them incentives and financial benefits. However, there is still no adequate support to informal carers in terms of training towards improving their skills and alleviating their psychological stress. In response to these challenges, CarerSupport project will integrate, deploy and test an integrated ICT platform enabling the participation and collaboration of informal carers, psychologists and health professionals towards facilitating the training, learning, orientation, and psychological support. In particular, the project will deploy and offer to informal carers: 1) Training, learning and orientation programmes, including general-purpose training programmes and programmes that emphasize on the carers’ digital skills. The former will include introductory blended-learning programmes emphasizing on the needs of...Read More
The pilot application of the project’s approach to support informal carers will be based on the following two factors: (a) the use of the CarerSupport ICT platform, which will serve as a central point for the delivery of training courses, psychological support services, as well as collaboration services, and (b) the recruitment of informal carers. The pilot application of the project will involve informal carers engaging in the attendance of courses falling in the scope of the CarerSupport training services, as well as informal carers engaging in collaboration services and psychological support services through the CarerSupport...Read More
Integrated platform for informal carers' Training, Tele-consulting and Collaboration
The Ambient Assisted and Living (AAL) Programme is a funding activity running from 2008 to 2013, with the aim of enhancing the quality of life of older people and strengthening the industrial base in Europe through the use of Information and Communication Technologies (ICT). Therefore, the AAL Programme is an activity that operates in the field of services and actions to enable the active ageing among the population.
CarerSupport aims at reducing the fragmentation of existing care service models for informal carers introducing an integrated ICT platform which will serve as a single entry point to a wide range of services including, but not limited to: (i) information provided services, (ii) training services, (iii) collaboration services, (iv) psychological support services, and (v) tele-consulting.
CarerSupport will leverage the W3C Privacy Preferences Project (P3P) standard, in order to express privacy practices in a format that can be retrieved automatically and interpreted easily by user agents (i.e. client applications), to allow informal carers to be informed of the platform’s practices (in both machine and human-readable formats) and to automate decision-making when appropriate.